;;;Price per person
If cancellation is made up to 24 hours prior the departure date, you will not have any charge. Cancellations within 24 hours will incur a 100% service charge.If the tour is canceled by the operator due to unforeseen circumstances, a full refund will be provided.
Our privileged location in Puerto Aventuras offers a unique nature environment, next to the lagoon with Caribean Sea water.
This is a great place for dolphin lovers as we focus on creating activities that everybody can enjoy like the handshake, receiving a tender kiss or giving a soft hug to these incredible marine mammals.
You will also have fun playing in different activities with the dolphins like hugs or the hand target. You can also have an exciting racing game on the kayaks against the best swimmers, our playful dolphins! Puerto Aventuras fulfills all expectations so you can fully enjoy this experience and MAKE a strong bond with your family, perfect for parents to enjoy with their children an amazing contact with nature.
Departure Point: Manzana 23, Plano 1 Lote 11 Centro Comercial Marina Puerto Aventuras Solidaridad, Quintana Roo 77400, Mexico
In Puerto Aventuras groups have a maximum of 20 people for a closer experience.
The use of safety vests is required in all water programs.
It is important to arrive 30 minutes before your program.
If you have any health or physical disability please contact our call center before you make your reservation so we can provide you full information about our services.
Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.
For security reasons, the use cameras in the water is not allowed, professional photos will be available for sale.
For security reasons, only women (5 months and up) can't participate in any of our aquatic programs. Women with less than 5 months into their pregnancy can participate in the Encounter program only if accompanied by another adult and after signing a Responsibility Form.
Bring towels and cash for taxis, shopping, meals, etc.
IMPORTANT: For the moment this location is NOT receiving US dollars (USD) in cash for expenses like dock fee, souvenirs, photos, restaurant, etc. Only Mexican pesos (MXN) in cash and if the client want to use an international credit or debit card, payments will be done in Mexican or US currency at the corresponding exchange rate.
CHILDREN'S POLICY
1. Children over 4.6 ft will be allowed to participate alone in any of our dolphin programs by paying the adult rate.
2. Children over 3.9 ft up to 4.6 ft will be allowed to participate alone in the Encounter program. To participate in the Swim Adventure or Royal Swim programs, children must be accompanied by a paying adult.
3. Children over 3.3 ft and up to 3.9 ft will be allowed to participate in the Encounter program accompanied by a paying adult. To participate in the Swim Adventure or Royal Swim programs, children must be accompanied by two paying adults.
4. Children under 3.3 ft will be considered infants and will perform Encounter activities regardless of the program in which they participate (it is a requirement that they fit the vest).
If cancellation is made up to 24 hours prior the departure date, you will not have any charge. Cancellations within 24 hours will incur a 100% service charge.If the tour is canceled by the operator due to unforeseen circumstances, a full refund will be provided.
Departure Point: Manzana 23, Plano 1 Lote 11 Centro Comercial Marina Puerto Aventuras Solidaridad, Quintana Roo 77400, Mexico
Dolphin Encounter - Puerto Aventuras in Riviera Maya
