Darwin Premium

On which days does the tour operate? Big Bus Tours Darwin operates
18 April 2024 - 28 September 2024: Monday to Saturday

Closed Xmas day, Boxing Day, New Yearâs Day
and Good Friday.

When cruises are in port, operation days will vary.

If unexpected closures due to special events or extreme weather conditions arise, information will be published on our website.
Where can I start the tour? The main starting point is Stop #1: Tourist Information Centre. You'll find this at the corner of Smith St and Bennett St (southern side of The Mall). However, you can COMBINE the tour at any of our hop-on, hop-off stops.
What can I see and visit? Big Bus Tours Darwin takes you to some of the city's best landmarks and attractions, including Mindil Beach Sunset Markets, Crocosaurus Cove, the Military Museum, the Botanic Gardens, Cullen Bay Marina and the Museum & Art Gallery of the Northern Territory.
What is the child ticketing policy? A child ticket is available for children aged between 5 and 15 years. All children must be accompanied by an adult. Children aged 4 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.
Is there a commentary available in my language? Pre-recorded, English commentary is broadcast via speakers on all buses.
Do I need to specify a date for travel? No, you can use your ticket on any date. If you purchase a ticket that's valid for more than one day, customers are permitted to use their multi-day ticket on any of the days of operation.
What is your policy in the event of bad weather? With the exception of extreme weather conditions that would jeopardize safety, our tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather.
I bought the ticket but itâs for someone else. It has my name on it, is this ok? You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.
I bought my ticket but now canât make that date, can I use it on another day? Bus tour tickets purchased online or via the app are typically valid for six months up until the point of the ticket being scanned (redeemed) â NEXT the clock starts ticking and youâll need to enjoy your tour within the time purchased. This is usually, one, two or three days.
Are buses wheelchair accessible? Yes, the lower decks of our buses are wheelchair accessible, with ramps enabling access to all vehicles within the Darwin fleet. The boarding areas in the proximity of our bus stops in Darwin are also wheelchair accessible. There is space for one wheelchair per bus. We regretfully advise that we cannot accommodate mobility scooters, and may not be able to accommodate larger wheelchairs, due to weight and stability restrictions. Please note that the total weight of the customer, their assistant and their mobility aid must be less than 300 kg (660 lb). This is to ensure the maximum weight capacity of our boarding ramps is not exceeded. The wheelchair also cannot exceed the width of the designated wheelchair seating area. To avoid any disappointment on your day of travel, we would be happy to confirm in advance whether your wheelchair can be accommodated on board. Please send an email to explorerdarwin@gmail.com, including an indication of the width and weight of your wheelchair.
Refunds To request a refund, get in touch by downloading the Big Bus Tours App or using the enquiry form at bigbustours.com/contactDRW